Contact Veraness
We are here to help.
Questions before you order? Need help with VeraPen, shipping, returns, warranty, or an existing order? Send us a clear message and we will point you in the right direction.
Email support
We aim to reply within 1 to 2 business days. During busy periods, replies may take slightly longer, but every message is reviewed.
For faster support
- Include your order number if you already purchased.
- Tell us whether your question is about VeraPen, shipping, returns, warranty, or product safety.
- For product issues, include a short description and clear photos or video when helpful.